
I posted an enthusiastic and adamant request to Sony Ericsson Online Support yesterday at 5 pm:
The P800 is an awesome phone. The MAIN thing lacking in today's instant-messaging and email-dominated world is a way to type. We need wired (like your Chatboard) or wireless - infrared sounds good. QUICK. This will make a huge difference in the phone's popularity because, if there is a keyboard, the P800 beats all the other competition at Palm and Smartphones etc. It's great. Can you give me any tips on how to find a keyboard that will work or who is working on this? Or is there a way to get the chatboard to work with the P800?They responded at 7:20 am today:
Dear Valued Customer,I felt the need to respond further:Thank you for contacting Sony Ericsson Online Support.
Thank you for your interest in Sony Ericsson products, your feedback and suggestions are appreciated. You are also able to send your suggestions to www.ericsson.com/mobilityworld where you are able to work with the developers of Sony Ericsson products.
At this time Sony Ericsson has not manufactured any external keyboard, for the P800 mobile phone and there is not any kind I can recommend. If you have any additional questions, please feel free to contact the Sony Ericsson Contact Center at 1-800-374-2776; press 1 for English then 1 for Customer Service and Technical Support to speak with one of our representatives directly.
Thanks for your speedy reply. I am very disappointed about the failure of SE to provide a keyboard accessory for the P800. If your phone/pda wasn't so good, I and many others would have bought a pda/phone with built-in keyboard like the Tungsten W or Treo 270, Treo 300 or the color T-mobile Sidekick. But, you guys are ahead of the curve with your built-in camera, bluetooth, phone-like shape and better screen (except for resolution of Tungsten W).You would have all the pieces, if you provided some way for us to use a keyboard. As you know, keyboards are getting popular because of the increasing necessity of mobile access for sms, mms, ems, email and IM. Something small would be best to match the form-factor of the P800 - perhaps on the order of the size of keyboard that will be on the new Treo 600 when it comes out. A sleeve would be fine. Or wireless keyboard using infrared or bluetooth. Please forward this request up the line in your company.
Thanks again for listening and I hope you can help on this. I will be following up with the other SE contacts you gave me to continue to advocate for a P800 keyboard accessory.
Meanwhile, I'll practice my handwriting skills on the P800... The Sidekick keyboard was instantly usable. I'm handwriting at 1/4th the speed I could type on the Sidekick. I think I can crank that up to 1/2 the speed soon, but still. By the way. I now want both. I like having a touchscreen I can draw or free-form handwrite on and I want a keyboard to type on. I know. I'm awfully demanding. But, these wireless mobile devices are amazing and their value will increase dramatically as these refinements are made.